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Blue Cross Blue Shield of Michigan (BCBSM)

Physician Group Incentive Program (PGIP)

Patient-Provider Partnership Initiative

PCMH Capability 1.0

 

Learn more

 

Goal

· Increase the percentage of practices that have implemented a Patient-Provider Agreement; and

· Demonstrate continued education activities targeted to practice understanding of the PCMH model.

 

Objective

· For all JPA practices to be educated and have initiated the patient-provider agreement. JPA currently has three practices that have implemented this initiative.

 

Practices should

1. Review the PCMH-related patient communication tools that JPA has developed and adapt them to your practice. Click here

2. Distribute and document agreements established in 2010; and

3. Contact JPA to schedule education for you and your staff regarding the PCMH Model.

 

Resources

* Engaging the Customer

* Guidelines for Distribution of the Patient Partnership Document

* Patient Provider Agreement Sample Policy

* Patient Centered Medical Home Presentation

* PCMH Patient-Provider Agreement 1 (One page document template)

* PCMH Patient-Provider Agreement 2 (One page document template)

* PCMH Patient-Provider Agreement (Brochure Template)

* PCMH flyer

* Action Plan

Core Clinical Process-Focused Initiatives