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Blue Cross Blue Shield of Michigan (BCBSM) Physician Group Incentive Program (PGIP) |
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Lean Clinical Redesign for PCMH Collaborative Quality Initiative (Lean CQI)
Goal
BCBSM is sponsoring a collaborative quality initiative (Lean CQI) to assist physician organizations (POs) in developing capacities for becoming a Patient-Centered Medical Home (PCMH). This CQI offers to apply the tools and methods of Lean Thinking in physician group practices in accordance with the guiding concepts of the Chronic Care Model and PCMH. In addition to benefits gained by participating practices, BCBSM hopes to build and sustain a collaboration of participating POs to promote shared learning, and to supply support and guidance to assist POs to develop internal competencies in Lean Thinking for continuous improvement.
JPA and Allegiance Health (AH), working together, are recommending participation in the BCBSM Lean CQI project in the Jackson community with an initial focus around diabetes. The BCBSM Coordinating Center has contracted with the University of Michigan to supply staff trained in medical CQI efforts to lead the project. Impacted practices are expected to increase patient throughput and experience savings from efficiencies identified in the project. In addition, the project structure encourages on-going benefit by training individuals in Lean CQI leadership skills. Six individuals representing JPA, AH, Jackson Community Medical Records (JCMR) and Integrated Care Committee (ICM) will participate and receive training in Lean CQI techniques.
Objectives
· To improve operational processes · Implement improvements with the capabilities of the Electronic Health Record (EHR) · Identify appropriate implementation strategies · Create a feedback loop to participating institutions and physicians to facilitate continuous improvement of care
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Core Clinical Process-Focused Initiatives |