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Blue Cross Blue Shield of Michigan (BCBSM)

Physician Group Incentive Program (PGIP)

Patient Web Portal Initiative

PCMH Capability 12.0

 

Learn more

 

Goal

· Evaluate vendor options for purchasing and implementing a patient web portal system; and

· Develop policies and procedures to allow safe and efficient exchange of information through a patient web portal system.

 

Objective

· Increase patient access to care and decrease fragmentation of care

· Reduce cost and use

· Improve health care processes and outcomes

· Increase patient and provider satisfaction

 

 

Practices should

1. Assist JPA in evaluating vendor options for a patient portal;

2. Give input to JPA regarding the functions you are looking for when using a Patient Web Portal; and

3. Adopt and implement web-based patient portal capabilities in the office.

 

Resources

· Action Plan

· Fact Sheet

· 2011 Initiative Plan

Clinical Information

Technology Initiatives