Community Services

Text Box: Linkage to Community Services As a service to the community, the Jackson Physicians Alliance suggest the following agencies to further assist you with your needs. Quick Link

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Text Box: Medical Services Center for Family Health www.centerforfamilyhealth.org Opening the door to health care for all. Provides a wide range of primary care services - prenatal, pediatric, adolescent, adult, geriatric, behavioral health, and dental care. Will accept most insurance and Medicaid. Plus financial assistance is available to those who qualify. 505 N. Jackson Street Jackson, MI 49201 Phone: (517) 784-5500 Hours: 8 a.m. - 9 p.m. Monday - Thursday
8 a.m. - 5 p.m. Friday
8 a.m. - 12 p.m. Saturday Dove Health Alliance 1200 N. West Avenue Jackson, MI 49202 Phone: (517) 783-5334 Saint Luke’s Clinic www.stlukescliniconline.org This is a free clinic that serves mean, women, and children who do not have healthcare or the ability to pay for needed care. St. Luke’s provides basic primary and preventative healthcare services as well as health and wellness education. The clinic is staffed by volunteer medical professionals and is funded by tax deductible contributions. Please call is you have additional questions, wish to volunteer or to make a donation. 132 Seymour Avenue Jackson, MI 49202 Phone: (517) 783-1117 Hours: 7:30 a.m. - 10:30 a.m. Monday and Wednesday 5:30 p.m. - 8:30 p.m. Tuesday and Thursday

Text Box: Payment Assistance Click Here to view/print a brochure of payment assistance programs. Consumers Energy Payment Assistance Programs www.consumersenergy.com Shut-off Protection Plan (SPP) Contact: Consumers Energy at (800) 477-5050 This plan provides year-round protection from shut-off and is available to customers with a household income at or below 200 percent of the federal income eligibility guidelines. The plan requires: · Initial down payment of 10 percent of your total bill · Participating in a budget plan that spreads out your annual energy costs into equal payments plus equal monthly payments on your past-due balance Medical Emergency Protection Contact: Consumers Energy at (800) 477-5050 If you have a qualifying, documented medical emergency, you could be protected from energy service shut-off for nonpayment of your energy bill for up to 21 days. You must provide us with written proof from a doctor or a notice from a public health official that service shut-off will aggravate an existing medical condition. Elder Law of Michigan Contact: www.elderlawofmi.org/benefits or (800) 347-5297 Older adults and people with disabilities can get help paying for the cost of important basic needs: food, medicine, healthcare, utilities, housing and taxes. Make one call for help, and stop struggling to make ends meet! Shut-off Protection: Active Duty in the Military Contact: Consumers Energy at (800) 477-5050 If you or your spouse is the customer of record and is called to full-time active military service by the president of the United States or the governor of Michigan during a time of declared national or state emergency or war, you may apply for shut-off protection for up to 90 days and you may request an extension of this protection by reapplying. You must provide verification of active duty status. At the end of active duty, you must notify us of your status. You still will be required to pay for the energy you used during your participation in this program. We will set up a payment plan for all past-due amounts to be paid within one year.

Text Box: Shelter Jackson Interfaith Shelter Provides shelter to families and single mothers who are declared homeless for three weeks to 90 days. Meal services is provided which includes three meals each day, seven days a week. On-site client advocate available to help with any other needs. 414 South Blackstone Jackson, MI Phone: (517) 789-8735 AWARE Shelter "AWARE, Inc., strives to eliminate domestic and sexual violence" while promoting social change and empowering survivors by offering shelter and services. AWARE can provide: 24 hour crisis services; Safety planning; Emergency shelter; Emergency needs; Legal advocacy; Support groups; Individual counseling; Help obtaining a PPO; Community referrals; Transitional housing; Children’s services; Community presentations; and 24 hour Sexual assault nurse examiner program (SANE). 706 W. Michigan Ave. Jackson, MI 49201 Shelter Crisis line: (517) 783-2861

Text Box: Resources and Referral 2-1-1 Central Michigan Referral Program http://www.centralmichigan211.org/ 2-1-1 is available for those who are looking for assistance with a problem and you don’t know where to turn, or you simply want information on a particular human service issue. Just dial 2-1-1 on your telephone. Currently, 2-1-1 is available in Clinton, Eaton, Genesee, Hillsdale, Ingham, Jackson, Lenawee, and Shiawassee Counties.

Text Box: DISCLAIMER: Any agency, program, or service identified in this community services database is not in anyway affiliated with the Jackson Physicians Alliance, nor does the Jackson Physicians Alliance guarantee satisfaction from any service offered by any agency identified in this community services database. This list is to be used as a guide when referring services to those in need or when developing your own community services list for your practice as required by BCBSM PGIP-PCMH - Capability 10.0 - Linkage to Community Services. If you would like to make any suggestions for improvement or additions to this community services database, please send all requests to Kristin Schaller at KristinS@JPAdocs.com Updated Last on Friday, May 18, 2012

Text Box: Lower Cost Health Insurance Plans Allegiance Health Systems Business Office Allegiance Health has a number of resources to assist uninsured patients with applications for Medicaid or other assistance that may be available to help with medical expenses. Allegiance Health also offers full and partial discounts to our patients based upon their income and assets. Please contact the business office to learn more about the requirements to receive financial assistance. For patients in the hospital now call (517) 788-4973 For patients planning care in the future call (517) 788-4973 For patients who have already received care call (517) 788-4920 MIChild and Healthy Kids - www.michigan.gov/mdch These insurance programs are available through the Michigan Department of Community Health. For information on MIChild call: (517) 768-2131 or 1-888-988-6300 For information on Healthy Kids call: (517) 841-0619 or 1-888-988-6300 Michigan Medicaid Health Plans - www.michigan.gov/mdch Call 1-888-367-6557 for information. Or visit the State of Michigan Human Services Department located at: 301 South Cooper Street Jackson, MI 49201 Phone: (517) 780-7400

Text Box: Prescription Assistance Resources Community Medication Assistance Program “CMAP” Anderson Building, Main floor 205 N. East Ave. Jackson, MI 49201 Phone: (517) 841-7958 Service: Provides drug samples through pharmaceutical companies’ Patient Assistance Programs or wholesale medicines. Eligibility: No other drug coverage, income guidelines vary based on drug companies’ programs. Jackson County Prescription Discount Plan Jackson County Health Department 1715 Lansing Ave., Suite 221 Jackson, MI 49202 Phone: (517) 788-4420 Service: provides discount (average 20%) on prescription drugs for any Jackson resident, regardless of age, income or existing health coverage. Eligibility: Jackson resident. No income or age restrictions. Fee: none Enroll: at website www.caremark.com/naco click “click here to print your card” at top of page. Enter zip code and print ID card. If no internet access, visit Health Dept. reception desk to pick up free card. Medicaid Department of Human Services 301 E. Louis Glick Highway Jackson, MI 49201 Phone: (517) 780-7400 Service: Prescription coverage and health care for very low-income disabled or elderly clients without Medicare (see next entry on Medicare D.) Medicare Prescription Coverage Phone: 1-800-633-4227 Service: Offers prescription drug insurance to anyone with Medicare. The standard benefit requires a monthly premium (about $39/month), a yearly deductible of $310, then Medicare pays about 75% of the first $2,830 in prescription costs (2010 figures.) Folks with low incomes and low resources may qualify for government help paying the premium, deductible and co-pays. Annual enrollment period is November 15-December 31. For help comparing and/or enrolling in Medicare drug plans, or to see if you qualify for extra help, you may call the local Medicare/Medicaid assistance program (MMAP) at 1-800-803-7174. Health Pay Center for Family Health 2200 Springport Rd. Phone: (517) 784-9356 Service: provides a discount on prescriptions (and health care). Three levels of co-pays. Co-pays vary depending on income, family size and medication. Must fill prescription on site at Northwest Pharmacy. Eligibility: Must be patient of primary doctor at Center for Family Health and without prescription coverage Veterans Prescription Coverage and Health Care Veteran Affairs 1715 Lansing Ave., Suite #265 Jackson, MI 49202 Phone: (517) 788-4425 Service: Prescription coverage with $8 or $9/month co-pay for VA-approved generic drugs. Drugs are mailed to veteran. Eligibility: military veteran of active duty, either disabled or with income (after medical expenses) less than $36,700 if single, less than $42,700 if married, and resources less than $80,000. Must have VA appointment at Ann Arbor or Jackson location; wait list may pertain. (2010 figures) Pharmaceutical Company Programs Pharmaceutical companies may offer “patient assistance programs” that provide 30-90 day supplies of medicines delivered to the doctor for qualifying low-income seniors who do not have drug insurance. Application process is lengthy and involves doctor’s staff as well as client to complete. Contact the national office of the drug company, or www.needymeds.com, for the eligibility criteria. Mission of Hope Cancer Fund 209 E. Michigan Ave., Suite 301 B Jackson, MI 49201 Phone: (517) 782-4643 Service: help with prescriptions and other needs pertaining to cancer treatment, such as insurance premiums, lodging, and travel. Eligibility: must have cancer diagnosis confirmed by doctor, and actively undergoing cancer treatment at time of request. Elder Prescription Insurance Program (EPIC)
A prescription drug medication assistance program for seniors living in Michigan. The plan provides year-round prescription coverage that can help with medical bills. Find additional ways to get help with medical bills and prescription drugs. Call 1-866-747-5844 Elder Care 4727 Bennett Rd. Jackson, MI 49201 Phone: (517) 764-1202 Service: medical assistant visits every 1 or 2 weeks to set up meds in client’s med box for the week. Fee: $15 per visit

Text Box: Senior Citizens Adult Protective Services To report abuse, neglect or exploitation. Call the toll free hotline: 1-800-996-6228 Phone: (517) 780-7600 301 South Cooper Street Jackson, MI 49201 Aging Department http://www.co.jackson.mi.us/Agencies/DeptAging/ The Jackson County Aging Department offers a number of services to senior citizens and to their families, caregivers and friends. Including: Senior meal sites and senior centers Home delivered meals Housekeeping and bathing assistance Safety related household maintenance tasks Alzheimer’s and dementia services Prescription assistance Assistance in raising grandchildren and other relatives Peer support groups 1715 Lansing Avenue, # 672 Jackson, MI 49202 Phone: (517) 788-4364 Choice Connections www.choiceconnections.com A free referral service that provides a full spectrum of living options for Seniors. Choice connections is a free placement and consulting services that will help you to find the “perfect-fit” home for your loved ones. Call today for your free consultation. 989 Lake Marie Horton, MI 49246 Phone: (517) 262.5651 Home Instead Senior Care www.homeinstead.com Whether you’re looking for someone to help just a few hours a week, or need more comprehensive 24-hr assistance, your local Home Instead office provides CAREGivers to you. Instead CAREGivers provide a variety of services that suit your interests, activities, and needs. 2610 E. Michigan Avenue Jackson, MI 49202 Phone (517) 788-7997

Text Box: Transportation Jackson City Bus www.jacksontransit.com Jackson transit offers city bus service throughout the day and throughout Jackson city. For a complete bus schedule, bus fares and route map visit the Jackson transit website or call (517) 787-8363. Reserve-A-Ride www.jacksontransit.com Jackson’s Reserve-A-Ride is available to the public on a first come first serve basis. This service provides to door service to all residents of Jackson County. Reserve-A-Ride is available to the physically disabled by providing lift and ramps. Rides are provided by a twenty-four hour advance reservations with same day rides scheduled on a as available basis. To schedule a ride, to get fare prices or to ask a question call (517) 787-8363.

Text Box: Women’s Health Services Allegiance Women’s Health Center Jackson's premiere women's health facility. Featuring clinical services, such as digital mammograms, osteoporosis screenings, clinical breast exams, health and educational classes and private sessions with a registered nurse, the Women’s Health Center also offers relaxation services such as massage, facials, skin care and waxing. 3305 Spring Arbor Rd Jackson, MI 49203 Phone: (517) 768-4377 WIC - Women, Infants, Children http://www.fns.usda.gov/wic/ WIC is a health and nutrition program that has demonstrated a positive effect on pregnancy outcomes, child growth and development. The Special Supplemental Nutrition Program for Women, Infants, and Children is a federally funded program that serves low and moderate income pregnant, breastfeeding, and postpartum women, infants and children up to age 5. You can reach your local WIC office at the phone number: (517) 788-4420. Planned Parenthood www.plannedparenthood.org Planned Parenthood is a trusted health care provider, an informed educator, a passionate advocate, and a global partner helping similar organizations around the world. Planned Parenthood delivers vital reproductive health care, sex education, and information to millions of women, men, and young people worldwide. 2009 West Michigan Avenue Jackson, MI 49202 Phone: (517) 784-1700

Text Box: Translation Services Click Here for a listing of Jackson’s translation services. This list includes translators for Spanish, German, Polish, Pakistan, Deaf and Blind. These services are not free. The prices are listed.

Text Box: Smoking Cessation Smokefree.gov www.smokefree.gov A website created by the Tobacco Control Research Branch of the National Cancer Institute offers an online step-by-step cessation guide, local and state telephone quitlines, NCI's national telephone quitline, NCI's instant messaging service and publications, which may be downloaded, printed, or ordered. State of Michigan Tobacco Quitline www.michigan.gov/tobacco Free nicotine patches, gum and lozenges are offered by the Michigan Department of Community Health for tobacco users who enroll in free cessation services through the Michigan Tobacco Quitline. The tobacco quitline can be reached 24 hours a day, seven days a week, at 800-784-8669. The quit program also provides personal coaches to help develop individualized quit plans. The coaches provide ongoing support with up to five telephone sessions around the caller's quit date. Spanish-speaking coaches are available. The program is available to all callers 18 and older, regardless of income or insurance status. Stop Smoking (Freshstart) www.cancer.org American Cancer Society. Call 1-800-ACS-2345 for information on services.

Counseling Services

Dental Services

Diabetes Education Services

Food and Nutrition

Health and Wellness

Hearing Services

Immunizations/Vaccines

Jackson Public Services

Lower Cost Health Insurance Plans

Medical Services

Payment Assistance Programs

Prescription Assistance Resources

Resources and Referral

Senior Citizens

Smoking Cessation

Translation Services

Women’s Health Services